2024 Therap Alabama Conference: Full Schedule

8:15am CDT

Registration

Monday August 12, 2024 8:15am - 9:00am CDT

TBA

Monday August 12, 2024 8:15am - 9:00am CDT
TBA

General

9:00am CDT

Plenary

Monday August 12, 2024 9:00am - 10:00am CDT

TBA

Monday August 12, 2024 9:00am - 10:00am CDT
TBA

General

10:10am CDT

An Introduction to Case Management Accounts

Monday August 12, 2024 10:10am - 11:00am CDT

TBA

Take a look at the functionality of Case Management accounts from Individual Plans created in the Oversight, reviewing provider documentation, sharing information cross linked providers

Therap Presenters

Rich Frettoloso

Senior Support Specialist, Therap Services

Started in the field: 1991 Joined the Therap Team: 2018 Part of the Following Teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nashville - Fantastic Music!! Favorite Report: Activity Tracking... Read More →

Monday August 12, 2024 10:10am - 11:00am CDT
TBA

Admin/Access/Intake, Case Management Accounts

10:10am CDT

Provider Admin: Remembering the basics

Monday August 12, 2024 10:10am - 11:00am CDT

TBA

Join this session to learn about the basic functions of a provider administrator in Therap and how to maintain your account.

Therap Presenters

Shae Dotson

Assistant Director of Support, Therap Services

Started in the field: 2000Joined the Therap Team: 2014Part of the Following Teams: Data Aggregation and Analytics State Person-Centered InitiativesAccreditations: Certified Person Centered Thinking Trainer Charting the LifeCourse Coach Dr. Of Business AdministrationMost Memorable... Read More →

Monday August 12, 2024 10:10am - 11:00am CDT
TBA

Admin/Access/Intake, Account Administration and Quality Assurance

10:10am CDT

Individual Demographic Form (IDF) and Individual Home Page

Monday August 12, 2024 10:10am - 11:00am CDT

TBA

The Individual Data Form and its subsections are the core of data within Therap. Learn about this module and all the places the data appears within the system.

Therap Presenters

Leah Sewell

Assistant Director of Support, Therap Services

Started in the field: 1999 Joined the Therap Team: 2012 Part of the Following Teams: State Most Memorable Therap Trip: Kayaking on Lake Union and visiting Olympic National Park in Washington state while onsite for Therap Conferences, Spring 2014. Visiting Mount Rushmore on... Read More →

Monday August 12, 2024 10:10am - 11:00am CDT
TBA

General, Beginner and Optional Modules

10:10am CDT

AL DD: GER Basics-Entering the Event According to State Guidelines

Monday August 12, 2024 10:10am - 11:00am CDT

TBA

Diving into the 6 Event Types that make up the General Event Report (GER). Referencing the GER, GER Resolution, IPMS Manual, AL Mapping Guide

Therap Presenters

Devin Hardy

Support Specialist, Therap Services

Started in the field: 2009 Joined the Therap Team: 2017 Part of the following teams: State Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful. Favorite Therap Tip/Trick... Read More →

Monday August 12, 2024 10:10am - 11:00am CDT
TBA

Incident Reporting, General Event Report for Incident Management

10:10am CDT

EVV: Scheduling/EVV Setup

Monday August 12, 2024 10:10am - 11:00am CDT

TBA

Service Authorizations, ISP Program configurations, and staff usage considerations

Therap Presenters

Nick Anderson

Senior Support Specialist, Therap Services

Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data... Read More →

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services

Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, y... Read More →

Monday August 12, 2024 10:10am - 11:00am CDT
TBA

Scheduling/EVV, EVV and Billing

11:10am CDT

Case Management Account Setup and Troubleshooting

Monday August 12, 2024 11:10am - 12:00pm CDT

TBA

Assigning Case Manager caseload, maintaining user profiles, troubleshooting access issues - bring your questions for a troubleshooting Q&A

Therap Presenters

Rich Frettoloso

Senior Support Specialist, Therap Services

Monday August 12, 2024 11:10am - 12:00pm CDT
TBA

Admin/Access/Intake, Case Management Accounts

11:10am CDT

The Unified Individual and Linked Accounts

Monday August 12, 2024 11:10am - 12:00pm CDT

TBA

Oversight, Case Management, & Linked Provider Account Structure and the Unified Individual

Therap Presenters

Leah Sewell

Assistant Director of Support, Therap Services

Monday August 12, 2024 11:10am - 12:00pm CDT
TBA

Admin/Access/Intake, Account Administration and Quality Assurance

11:10am CDT

Building Agency wide Communication: TLogs, SComms, and Splash Messages

Monday August 12, 2024 11:10am - 12:00pm CDT

TBA

Learn how to utilize Therap modules to increase staff communication throughout the agency.

Therap Presenters

Tarin Tripp

Senior Support Specialist, Therap Services

Started in the field: 2004Joined the Therap Team: 2022Part of the Following Teams: StateFavorite Therap Tip/Trick: Individual Home Page & All the resources on the Help and Support page Favorite Report: Due/Over Due Report for Meds and TMS Favorite Module: Does the Individual... Read More →

Monday August 12, 2024 11:10am - 12:00pm CDT
TBA

General, Beginner and Optional Modules

11:10am CDT

AL MH/SU: GER Basics-Entering the Event According to State Guidelines

Monday August 12, 2024 11:10am - 12:00pm CDT

TBA

Diving into the 6 Event Types that make up the General Event Report (GER). Referencing the GER, GER Resolution, IPMS Manual, AL Mapping Guide

Therap Presenters

Devin Hardy

Support Specialist, Therap Services

Shae Dotson

Assistant Director of Support, Therap Services

Monday August 12, 2024 11:10am - 12:00pm CDT
TBA

Incident Reporting, General Event Report for Incident Management

11:10am CDT

EVV Quality Assurance

Monday August 12, 2024 11:10am - 12:00pm CDT

TBA

Are you in compliance? Reviewing what’s been scheduled, checked in/out of, converted to billing data

Therap Presenters

Nick Anderson

Senior Support Specialist, Therap Services

Stephanie Norton

Assistant Director of Support, State Team, Therap Services

Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick... Read More →

Monday August 12, 2024 11:10am - 12:00pm CDT
TBA

Scheduling/EVV, EVV and Billing

12:10pm CDT

LUNCH

Monday August 12, 2024 12:10pm - 1:00pm CDT

TBA

Monday August 12, 2024 12:10pm - 1:00pm CDT
TBA

General

1:00pm CDT

Billing from EVV

Monday August 12, 2024 1:00pm - 1:50pm CDT

TBA

Setup of Service Authorizations and Claim Templates, Review EVV Dashboard, Generate Billing Data, Claims, and Sending 837 files to ADIDIS

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services

Monday August 12, 2024 1:00pm - 1:50pm CDT
TBA

Billing, EVV and Billing

1:00pm CDT

Health Tracking 101

Monday August 12, 2024 1:00pm - 1:50pm CDT

TBA

Learn how to use Health Tracking to record, review and follow up on medical events such as blood glucose values, seizures, appointments, & more

Therap Presenters

Tarin Tripp

Senior Support Specialist, Therap Services

Emma Myers

Monday August 12, 2024 1:00pm - 1:50pm CDT
TBA

Health/Medical, Beginner and Optional Modules

1:00pm CDT

AL Autism: GER Basics-Entering the Event According to State Guidelines

Monday August 12, 2024 1:00pm - 1:50pm CDT

TBA

Diving into the 6 Event Types that make up the General Event Report (GER). Referencing the GER, GER Resolution, IPMS Manual, AL Mapping Guide

Therap Presenters

Stephanie Norton

Assistant Director of Support, State Team, Therap Services

Monday August 12, 2024 1:00pm - 1:50pm CDT
TBA

Incident Reporting, General Event Report for Incident Management

1:00pm CDT

Reporting for Oversight Providers

Monday August 12, 2024 1:00pm - 1:50pm CDT

TBA

Looking at the unique reports available to Oversight Providers within their account

Therap Presenters

Leah Sewell

Assistant Director of Support, Therap Services

Monday August 12, 2024 1:00pm - 1:50pm CDT
TBA

Reporting, Account Administration and Quality Assurance

1:00pm CDT

Case Notes from Start to Finish

Monday August 12, 2024 1:00pm - 1:50pm CDT

TBA

Setup and creation of Case Note templates, documentation, and reporting

Therap Presenters

Rich Frettoloso

Senior Support Specialist, Therap Services

Devin Hardy

Support Specialist, Therap Services

Monday August 12, 2024 1:00pm - 1:50pm CDT
TBA

Service Documentation, Case Management Accounts

2:00pm CDT

Billing from Case Notes (AL Autism)

Monday August 12, 2024 2:00pm - 2:50pm CDT

TBA

Setup of the Service Authorization, Case Note, Case Note Dashboard, Generate Billing Data, Claims and Sending Claims

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services

Monday August 12, 2024 2:00pm - 2:50pm CDT
TBA

Billing, EVV and Billing

2:00pm CDT

Personal Finance

Monday August 12, 2024 2:00pm - 2:50pm CDT

TBA

Overview of the setup and record keeping of individual's personal finance transactions, tracking receipts, reporting and reconciliation of accounts.

Therap Presenters

Rich Frettoloso

Senior Support Specialist, Therap Services

Monday August 12, 2024 2:00pm - 2:50pm CDT
TBA

General, Beginner and Optional Modules

2:00pm CDT

GER Quality Assurance

Monday August 12, 2024 2:00pm - 2:50pm CDT

TBA

Reporting and analyzing General Event Report trends across the organization using Event Summaries, Report Library and Business Intelligence

Therap Presenters

Nick Anderson

Senior Support Specialist, Therap Services

Monday August 12, 2024 2:00pm - 2:50pm CDT
TBA

Incident Reporting, General Event Report for Incident Management

2:00pm CDT

Reporting Across the Application

Monday August 12, 2024 2:00pm - 2:50pm CDT

TBA

Overview of the different levels of reporting from searches, in module reports, module dashboards, Report Library reports, and Business Intelligence

Therap Presenters

Tarin Tripp

Senior Support Specialist, Therap Services

Monday August 12, 2024 2:00pm - 2:50pm CDT
TBA

Reporting, Account Administration and Quality Assurance

2:00pm CDT

DIL: Case Manager

Monday August 12, 2024 2:00pm - 2:50pm CDT

TBA

Complete assessments, review and monitor provider level documentation, complete internal Case Notes and utilize person-centered planning tools to create a comprehensive plan and review tools for individuals in linked accounts.

Therap Presenters

Leah Sewell

Assistant Director of Support, Therap Services

Monday August 12, 2024 2:00pm - 2:50pm CDT
TBA

Service Documentation, Case Management Accounts

3:00pm CDT

AL Autism Account Administration

Monday August 12, 2024 3:00pm - 3:50pm CDT

TBA

Accepting new Referrals, enrolling individuals into Programs, maintaining the account.

Therap Presenters

Stephanie Norton

Assistant Director of Support, State Team, Therap Services

Monday August 12, 2024 3:00pm - 3:50pm CDT
TBA

Admin/Access/Intake, Account Administration and Quality Assurance

3:00pm CDT

Billing Tips & Tricks

Monday August 12, 2024 3:00pm - 3:50pm CDT

TBA

Troubleshooting Denied Claims, Replacement, Void, and Rejected Claims

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services

Monday August 12, 2024 3:00pm - 3:50pm CDT
TBA

Billing, EVV and Billing

3:00pm CDT

Day in the Life: Person Supported

Monday August 12, 2024 3:00pm - 3:50pm CDT

TBA

What's the point? Walk through a day in the life of an individual to discover what you can learn from person-centered documentation.

Therap Presenters

Shae Dotson

Assistant Director of Support, Therap Services

Monday August 12, 2024 3:00pm - 3:50pm CDT
TBA

General, Case Management Accounts

3:00pm CDT

AL MH/SU: GER Basics-Entering the Event According to State Guidelines

Monday August 12, 2024 3:00pm - 3:50pm CDT

TBA

Diving into the 6 Event Types that make up the General Event Report (GER). Referencing the GER, GER Resolution, IPMS Manual, AL Mapping Guide

Therap Presenters

Devin Hardy

Support Specialist, Therap Services

Monday August 12, 2024 3:00pm - 3:50pm CDT
TBA

Incident Reporting, General Event Report for Incident Management

3:00pm CDT

Individual Documentation/Service Verification

Monday August 12, 2024 3:00pm - 3:50pm CDT

TBA

A Comparison of Case Notes, ISP Data, and Time Tracking

Therap Presenters

Nick Anderson

Senior Support Specialist, Therap Services

Monday August 12, 2024 3:00pm - 3:50pm CDT
TBA

Service Documentation, Beginner and Optional Modules

4:00pm CDT

Training Employees Who Struggle with Technology

Monday August 12, 2024 4:00pm - 4:50pm CDT

TBA

Does your agency have staff who struggle with technology? Join us as we talk about evaluating the computer literacy of your staff and making adaptations for training

Therap Presenters

Tarin Tripp

Senior Support Specialist, Therap Services

Monday August 12, 2024 4:00pm - 4:50pm CDT
TBA

Admin/Access/Intake, Account Administration and Quality Assurance

4:00pm CDT

Billing Reports and Managing 835s

Monday August 12, 2024 4:00pm - 4:50pm CDT

TBA

Reviewing Reports on the Billing Tab and Report Library to best assist the Billing workflow. High level overview of what an Remittance Advice file/835 is and how it relates to Billing in Therap.

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services

Monday August 12, 2024 4:00pm - 4:50pm CDT
TBA

Billing, EVV and Billing

4:00pm CDT

Learn More About Becoming an Autism Provider

Monday August 12, 2024 4:00pm - 4:50pm CDT

TBA

Come learn about services available through the AL Autism Services program. Join Anna McConnell, Director of Autism Services, and her team to understand more about the program and how to become a provider.

Therap Presenters

Anna McConnell (AL Autism)

Stephanie Norton

Assistant Director of Support, State Team, Therap Services

Monday August 12, 2024 4:00pm - 4:50pm CDT
TBA

General, General Event Report for Incident Management

4:00pm CDT

Quality Assurance for Case Managers and Supervisors

Monday August 12, 2024 4:00pm - 4:50pm CDT

TBA

Reviewing data in linked providers, internal documentation, plan expiry reports and case management supervisor reports

Therap Presenters

Leah Sewell

Assistant Director of Support, Therap Services

Monday August 12, 2024 4:00pm - 4:50pm CDT
TBA

Service Documentation, Case Management Accounts

4:00pm CDT

Therap Mobile Apps

Monday August 12, 2024 4:00pm - 4:50pm CDT

TBA

Reviewing what's currently available on the app: T-Logs, ISP Data, MAR, Scheduling/EVV, S-Comm, Time Tracking and Password Reset

Therap Presenters

Rich Frettoloso

Senior Support Specialist, Therap Services

Monday August 12, 2024 4:00pm - 4:50pm CDT
TBA

Service Documentation, Beginner and Optional Modules

8:15am CDT

Registration

Tuesday August 13, 2024 8:15am - 9:00am CDT

TBA

Tuesday August 13, 2024 8:15am - 9:00am CDT
TBA

General

9:00am CDT

Plenary

Tuesday August 13, 2024 9:00am - 10:00am CDT

TBA

Tuesday August 13, 2024 9:00am - 10:00am CDT
TBA

General

10:10am CDT

An Introduction to Case Management Accounts

Tuesday August 13, 2024 10:10am - 11:00am CDT

TBA

Take a look at the functionality of Case Management accounts from Individual Plans created in the Oversight, reviewing provider documentation, sharing information cross linked providers

Therap Presenters

Rich Frettoloso

Senior Support Specialist, Therap Services

Tuesday August 13, 2024 10:10am - 11:00am CDT
TBA

Admin/Access/Intake, Case Management Accounts

10:10am CDT

Provider Admin: Remembering the basics

Tuesday August 13, 2024 10:10am - 11:00am CDT

TBA

Join this session to learn about the basic functions of a provider administrator in Therap and how to maintain your account.

Therap Presenters

Tarin Tripp

Senior Support Specialist, Therap Services

Tuesday August 13, 2024 10:10am - 11:00am CDT
TBA

Admin/Access/Intake, Account Administration and Quality Assurance

10:10am CDT

Individual Demographic Form (IDF) and Individual Home Page

Tuesday August 13, 2024 10:10am - 11:00am CDT

TBA

The Individual Demographic Form and its subsections are the core of data within Therap. Learn about this module and all the places the data appears within the system.

Therap Presenters

Devin Hardy

Support Specialist, Therap Services

Emma Myers

Tuesday August 13, 2024 10:10am - 11:00am CDT
TBA

General, Beginner and Optional Modules

10:10am CDT

EVV: Scheduling/EVV Setup

Tuesday August 13, 2024 10:10am - 11:00am CDT

TBA

Service Authorizations, ISP Program configurations, and staff usage considerations

Therap Presenters

Nick Anderson

Senior Support Specialist, Therap Services

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services

Tuesday August 13, 2024 10:10am - 11:00am CDT
TBA

Scheduling/EVV, EVV and Billing

10:10am CDT

AL DD: GER Basics-Entering the Event According to State Guidelines

Tuesday August 13, 2024 10:10am - 11:10am CDT

TBA

Diving into the 6 Event Types that make up the General Event Report (GER). Referencing the GER, GER Resolution, IPMS Manual, AL Mapping Guide

Therap Presenters

Shae Dotson

Assistant Director of Support, Therap Services

Tuesday August 13, 2024 10:10am - 11:10am CDT
TBA

Incident Reporting, General Event Report for Incident Management

11:10am CDT

Case Management Account Setup and Troubleshooting

Tuesday August 13, 2024 11:10am - 12:00pm CDT

TBA

Assigning Case Manager caseload, maintaining user profiles, troubleshooting access issues - bring your questions for a troubleshooting Q&A

Tuesday August 13, 2024 11:10am - 12:00pm CDT
TBA

Admin/Access/Intake, Case Management Accounts

11:10am CDT

Day in the Life: Provider Administrator

Tuesday August 13, 2024 11:10am - 12:00pm CDT

TBA

What can a typical day look like for a Provider Admin? Intake a new Individual from start to finish, communicate with staff, update a User's privileges, reset passwords, and investigate using Activity Tracking.

Tuesday August 13, 2024 11:10am - 12:00pm CDT
TBA

Admin/Access/Intake, Account Administration and Quality Assurance

11:10am CDT

Building Agencywide Communication: TLogs, SComms, and Splash Messages

Tuesday August 13, 2024 11:10am - 12:00pm CDT

TBA

Learn how to utilize Therap modules to increase staff communication throughout the agency.

Tuesday August 13, 2024 11:10am - 12:00pm CDT
TBA

General, Beginner and Optional Modules

11:10am CDT

GER Management and GER Resolution

Tuesday August 13, 2024 11:10am - 12:00pm CDT

TBA

General Event Report (GER) workflow after submission and using the GER Resolution to document incident investigations

Tuesday August 13, 2024 11:10am - 12:00pm CDT
TBA

Incident Reporting, General Event Report for Incident Management

11:10am CDT

EVV Quality Assurance

Tuesday August 13, 2024 11:10am - 12:00pm CDT

TBA

Are you in compliance? Reviewing what’s been scheduled, checked in/out of, converted to billing data

Tuesday August 13, 2024 11:10am - 12:00pm CDT
TBA

Scheduling/EVV, EVV and Billing

12:10pm CDT

LUNCH

Tuesday August 13, 2024 12:10pm - 1:00pm CDT

TBA

Tuesday August 13, 2024 12:10pm - 1:00pm CDT
TBA

General

1:00pm CDT

Billing from EVV

Tuesday August 13, 2024 1:00pm - 1:50pm CDT

TBA

Setup of Service Authorizations and Claim Templates, Review EVV Dashboard, Generate Billing Data, Claims, and Sending 837 files to ADIDIS

Tuesday August 13, 2024 1:00pm - 1:50pm CDT
TBA

Billing, EVV and Billing

1:00pm CDT

Health Tracking 101

Tuesday August 13, 2024 1:00pm - 1:50pm CDT

TBA

Learn how to use Health Tracking to record, review and follow up on medical events such as blood glucose values, seizures, appointments, & more

Tuesday August 13, 2024 1:00pm - 1:50pm CDT
TBA

Health/Medical, Beginner and Optional Modules

1:00pm CDT

GER Quality Assurance

Tuesday August 13, 2024 1:00pm - 1:50pm CDT

TBA

Reporting and analyzing General Event Report trends across the organization using Event Summaries, Report Library and Business Intelligence

Tuesday August 13, 2024 1:00pm - 1:50pm CDT
TBA

Incident Reporting, General Event Report for Incident Management

1:00pm CDT

Reporting Across the Application

Tuesday August 13, 2024 1:00pm - 1:50pm CDT

TBA

Overview of the different levels of reporting from searches, in module reports, module dashboards, Report Library reports, and Business Intelligence

Tuesday August 13, 2024 1:00pm - 1:50pm CDT
TBA

Reporting, Account Administration and Quality Assurance

1:00pm CDT

DIL: Case Manager

Tuesday August 13, 2024 1:00pm - 1:50pm CDT

TBA

Tuesday August 13, 2024 1:00pm - 1:50pm CDT
TBA

Service Documentation, Case Management Accounts

2:00pm CDT

Billing Tips & Tricks

Tuesday August 13, 2024 2:00pm - 2:50pm CDT

TBA

Troubleshooting Denied Claims, Replacement, Void, and Rejected Claims

Tuesday August 13, 2024 2:00pm - 2:50pm CDT
TBA

Billing, EVV and Billing

2:00pm CDT

Personal Finance

Tuesday August 13, 2024 2:00pm - 2:50pm CDT

TBA

Overview of the setup and record keeping of individual's personal finance transactions, tracking receipts, reporting and reconciliation of accounts.

Tuesday August 13, 2024 2:00pm - 2:50pm CDT
TBA

General, Beginner and Optional Modules

2:00pm CDT

Diving into the Individual's Health Data

Tuesday August 13, 2024 2:00pm - 2:50pm CDT

TBA

Review the comprehensive health data by using the reports available by Individual, within the Report Library and Business Intelligence.

Tuesday August 13, 2024 2:00pm - 2:50pm CDT
TBA

Health/Medical, Account Administration and Quality Assurance

2:00pm CDT

Case Notes from Start to Finish

Tuesday August 13, 2024 2:00pm - 2:50pm CDT

TBA

Setup and creation of Case Note templates, documentation, and reporting

Tuesday August 13, 2024 2:00pm - 2:50pm CDT
TBA

Service Documentation, Case Management Accounts

2:00pm CDT

Day in the Life: Direct Support Professional

Tuesday August 13, 2024 2:00pm - 2:50pm CDT

TBA

Checking and engaging in team communication, documenting service delivery, goal and outcome progress, and staying up to date on the individuals' plans.

Tuesday August 13, 2024 2:00pm - 2:50pm CDT
TBA

Service Documentation, General Event Report for Incident Management

3:00pm CDT

Billing Reports and Managing 835s

Tuesday August 13, 2024 3:00pm - 3:50pm CDT

TBA

Reviewing Reports on the Billing Tab and Report Library to best assist the Billing workflow. High level overview of what an Remittance Advice file/835 is and how it relates to Billing in Therap.

Tuesday August 13, 2024 3:00pm - 3:50pm CDT
TBA

Billing, EVV and Billing

3:00pm CDT

Day in the Life: Manager / Supervisor

Tuesday August 13, 2024 3:00pm - 3:50pm CDT

TBA

See what a typical day for a manager could look like in Therap. Review documentation such as; GERs, ISP Data, T-Logs, MAR, Health Tracking and audit the quality of documentation

Tuesday August 13, 2024 3:00pm - 3:50pm CDT
TBA

General, General Event Report for Incident Management

3:00pm CDT

Report Library and Excel Tips and Tricks

Tuesday August 13, 2024 3:00pm - 3:50pm CDT

TBA

It's the little things that make such a great impact. Learn some tips and tricks in Excel that make it easier.

Tuesday August 13, 2024 3:00pm - 3:50pm CDT
TBA

Reporting, Account Administration and Quality Assurance

3:00pm CDT

Individual Documentation/Service Verification

Tuesday August 13, 2024 3:00pm - 3:50pm CDT

TBA

A Comparison of Case Notes, ISP Data, and Time Tracking

Tuesday August 13, 2024 3:00pm - 3:50pm CDT
TBA

Service Documentation, Beginner and Optional Modules

3:00pm CDT

Quality Assurance for Case Managers and Supervisors

Tuesday August 13, 2024 3:00pm - 3:50pm CDT

TBA

Reviewing data in linked providers, internal documentation, plan expiry reports and case management supervisor reports

Tuesday August 13, 2024 3:00pm - 3:50pm CDT
TBA

Service Documentation, Case Management Accounts

4:00pm CDT

Case Management Account Setup and Troubleshooting

Tuesday August 13, 2024 4:00pm - 4:50pm CDT

TBA

Assigning Case Manager caseload, maintaining user profiles, troubleshooting access issues - bring your questions for a troubleshooting Q&A

Tuesday August 13, 2024 4:00pm - 4:50pm CDT
TBA

Admin/Access/Intake, Case Management Accounts

4:00pm CDT

Billing Updates and Question and Answer

Tuesday August 13, 2024 4:00pm - 4:50pm CDT

TBA

Billing Updates and Question and Answer: Providers to bring Billing related questions

Tuesday August 13, 2024 4:00pm - 4:50pm CDT
TBA

Billing, EVV and Billing

4:00pm CDT

Therap Mobile Apps

Tuesday August 13, 2024 4:00pm - 4:50pm CDT

TBA

Reviewing what's currently available on the app: T-Logs, ISP Data, MAR, Scheduling/EVV, S-Comm, Time Tracking and Password Reset

Tuesday August 13, 2024 4:00pm - 4:50pm CDT
TBA

General, Beginner and Optional Modules

4:00pm CDT

Day in the Life: State Incident Investigator

Tuesday August 13, 2024 4:00pm - 4:50pm CDT

TBA

Reviewing GERs from Oversight, communicating with providers within the GER, creating GER Resolutions, reviewing GER trends by provider and by state

Tuesday August 13, 2024 4:00pm - 4:50pm CDT
TBA

Incident Reporting, General Event Report for Incident Management

4:00pm CDT

Business Intelligence Updates and Advanced Analytics

Tuesday August 13, 2024 4:00pm - 4:50pm CDT

TBA

This session will cover updates to Therap's Business Intelligence platform as well as advanced analytics projects that utilize Machine Learning, Language Recognition, and Predictive Analytics.

Tuesday August 13, 2024 4:00pm - 4:50pm CDT
TBA

Reporting, Account Administration and Quality Assurance